Find the leaks
A 20-minute call to map where calls, leads and reviews are slipping, and what it's costing you each month.
AUTOMATION FOR LOCAL BUSINESSES
UNSEEN AUTOMATION. VISIBLE GROWTH.
More repeat customers. More five-star reviews. No lead left waiting. We build the systems that make it happen, set up for you and running quietly in the background.
RESTAURANTS/BARS/COFFEE SHOPS/RETAIL SHOPS/SALONS/CONTRACTORS/PLUMBERS/HVAC/ELECTRICIANS/ROOFERS/LANDSCAPERS/DETAILERS/
You're not losing customers.
You're LEAKING them.
Every missed call. Every quote that went quiet. Every happy customer who never left a review. That's money leaving in silence. Most owners never see it happen. Here's what it looks like:
62%
of calls go unanswered
You're on a job. It's after hours. The caller doesn't leave a voicemail. They dial your competitor.
57%
of leads never get a second follow-up
A quote goes out, no reply, and it dies in an inbox. That lead is often one text from booking.
97%
of consumers read online reviews
If you're not asking for reviews after every job, you're invisible next to the shop that is.
SOURCES: 411 LOCALS SMALL-BUSINESS CALL STUDY · INSIDESALES.COM LEAD RESPONSE RESEARCH · BRIGHTLOCAL LOCAL CONSUMER REVIEW SURVEY 2024
Systems that catch
what you DROP.
Start with one or run them all. Everything lives on Phantom Flow's own platform, set up end to end by us.
01
Encore LIVE DEMO →
Text-message marketing for restaurants, bars and shops. Custom QR codes go around your venue. Guests scan, opt in for a reward, and join a list you own. Then one text fills a slow night.
02
Review engine
Every visit triggers a perfectly-timed review request. More five-stars, higher on the map, more walk-ins.
03
Websites, built & hosted
A fast, accessible site we design, host and maintain, with every form wired straight into your CRM.
04
Your CRM
One login for every lead, message and customer. We set it up, connect it, and hand it over running.
PF//INBOX
LIVE
QR SCANNED · 7:41 PM
A guest joins your list
You're in! Show this text at the counter for a free appetizer. Msg & data rates may apply. Reply STOP to opt out.
FRIDAY · 4:02 PM
Slow night? Send one text.
Half-price wings tonight, 5–8pm. Show this text at the bar.
SENT TO YOUR WHOLE LIST
One login.
Your whole FRONT OFFICE.
Everything above runs inside Phantom Flow's own software, a full CRM and marketing platform we set up for you. Your calls, texts, reviews and calendar in one place.
- → One inbox for calls, texts and web chat
- → A pipeline view so no lead slips through
- → Reviews from across the web, in one console
- → Calendar, payments and reporting built in
PF//COMMAND
LIVE
128
LEADS CAPTURED
41REVIEWS EARNED
$18KRECOVERED REVENUE
97%RESPONSE RATE
Review request sent · Job #4821 NOW
Lead reactivated · booked Friday 2M
Missed call recovered · texting 4M
Live in days,
not MONTHS.
We build it
Your systems go up on the Phantom Flow platform, tuned to how your operation actually runs.
It runs. You grow.
Systems switch on and run on their own. Your calendar fills itself while you do the work.
Agencies bill you for meetings.
DIY tools leave you ALONE.
BIG AGENCIES
- Fat monthly retainers
- Weeks of onboarding
- Endless strategy decks
- You wait, they bill
DIY SOFTWARE
- A generic tool, zero setup
- You build every workflow
- Support tickets into the void
- Half of it never gets used
PHANTOM FLOW
- Straightforward pricing
- Live-in-days target
- Built and set up for you
- Built to pay for itself
Three ways IN.
Every business runs differently, so every plan is built around yours. Pick a starting point and we’ll tailor the rest with you on a short call. Every plan includes your own CRM, set up and connected by us.
Encore
Text-message marketing that turns first-time guests into regulars.
STARTING AT $297/MO
- Custom QR codes for your venue
- Branded sign-up page
- Unlimited promo campaigns
- Consent & opt-out handled for you
- Your customer list stays yours
Quoted to your venue. Text costs billed at cost.
Review Engine
Every visit quietly turns into a review request, automatically.
STARTING AT $449/MO
- Automatic review requests
- Timed to land after every visit
- Review console in your CRM
- Requests sent to every customer
Text costs billed at cost.
Website
A site that loads fast, ranks, and sends every lead somewhere useful.
BUILDS START AT $997
- Custom design & build
- Hosting & maintenance
- Forms wired into your CRM
- Accessibility built in
Plus a monthly plan for hosting, upkeep & CRM. Build fee is non-refundable.
Frequently asked questions
How fast can this actually go live?
Your site, CRM and review engine can be live within days. Text campaigns take a little longer, because every business that texts its customers has to be registered with the phone carriers first. That adds a short approval wait, so we start it on day one.
Is this software I have to set up myself?
No. We build and set up everything on our own branded platform and hand it to you running. You get the results without becoming a systems admin.
Do I need a website already?
Not at all. If you can't be found online yet, we'll build your site and keep it running, with hosting, maintenance and your CRM covered in one monthly plan.
What if I need something custom?
That's the norm. Beyond the flagship systems, we build custom automations, pipelines, and follow-up flows around how your business actually runs.
How does billing work?
Every plan is quoted on your discovery call. Monthly plans are billed in advance, and you can cancel anytime before your next billing date (details in our Cancellation & Refund Policy). One-time build fees are charged up front and are non-refundable. Text message costs are passed through to you at cost, with no markup.
How does Encore text marketing work for a restaurant?
We give you custom QR codes for tables, counters and windows. A guest scans, enters their number on your branded sign-up page, agrees to receive texts, and gets an instant reward like a free appetizer. From then on, one text to your whole list can promote a slow-night special, a new menu item or an event, and fill seats on demand. Pricing depends on your venue’s size and goals, and we’ll quote it on a short call.
Is it legal to text my customers?
Yes, as long as they've clearly agreed to it. That's exactly how Encore is built. Every sign-up records the customer's consent, every message includes a way to opt out, anyone who replies STOP is removed automatically, and your business is registered with the phone carriers before the first message goes out.
08 / READY WHEN YOU ARE
FIND THE LEAKS
BEFORE THEY FIND YOU.
Book a short call. We'll map where you're losing calls, leads and reviews, then show you exactly what plugging them looks like.